Verify your user name and password for this account in Account Settings. Send test e-mail message: Your e-mail server rejected your login. If this problem continues, contact your server administrator or Internet service provider (ISP). Log onto incoming mail server (IMAP): The connection to the server was interrupted. I have followed the instructions, including trying both SSL and TLS for the outgoing mail server sttings.Īs I have two existing Gmail accounts on my Outlook 2013 I have looked at their settings and they are the same as I have been inputting for my account. I have followed the guide, I have gone to my Gmail settings and changed forwarding to IMAP. I called Telus tech support and was told politely that as I was able to get my mail online and on my phone that Outlook 2013 was third party software and to look at the Telus guide to setting up email on my computer. I am able to receive my emails on the Gmail website. On Tuesday I was migrated to Telus email powered by Google.
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